How to Upload Your Bancolombia Statement to Monavio
Follow these steps to download your Bancolombia (Colombia) statement and upload the PDF to Monavio. Monavio reads PDF statements.
Step-by-Step Guide
- 1
Sign in to Sucursal Virtual Personas. Bancolombia says statement download is not available in the Mi Bancolombia app.
- 2
Open “Menú (≡)” > “Documentos” > “Extractos” and authenticate with your dynamic key.
- 3
Find the statement and use the product’s three-dot menu. Online statements must be less than two years old.
- 4
Choose PDF or XLS (Excel). For Monavio, save the PDF statement.
- 5
If the PDF asks for a password, enter your identity document number.
- 6
Upload the PDF statement to Monavio.
Tips & Common Issues
- ✓ Statement download is not available in the Mi Bancolombia app; use Sucursal Virtual Personas.
- ✓ Only statements less than two years old are available online. Request older ones through a phone branch or physical branch.
- ✓ If the PDF asks for a password, it is your identity document number.
- ✓ The bank offers PDF and XLS (Excel); choose the PDF for Monavio.
Frequently Asked Questions
Can I download statements in Mi Bancolombia?
The bank says this process is not available in the Mi Bancolombia app. Use Sucursal Virtual Personas: “Menú (≡)” > “Documentos” > “Extractos”.
Can I download PDF or Excel?
Bancolombia offers PDF and XLS (Excel). Save the PDF statement to upload to Monavio.
How far back can I get statements online?
Online statements must be less than two years old. Request older statements through a phone branch or physical branch.
What is the statement password?
If the file asks for a password, Bancolombia says to use your identity document number.
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